HYDRO ENERGY

Delivery Types

Standard delivery is expected within 1 working day. Please allow extra time for bank / public holidays.

Delivery Updates

We'll keep you informed throughout the delivery process, from order confirmation through to dispatch.

Please check your order and delivery details carefully before completing your purchase. Once your order has been processed, we may not be able to make any changes.

If a product is available for pre-order, this will be clearly stated on the product page. If your order contains both in-stock and pre-order items, everything will be dispatched together once the pre-order products are available.

Deliveries

All orders are dispatched using a courier service and may require a signature upon delivery.

Please ensure your delivery address is correct when placing your order. If you notice an error, contact us as soon as possible and we'll do our best to help, although changes cannot always be guaranteed.

If you request that your parcel is left in a safe place, please ensure the location is secure. This does not affect your statutory consumer rights.

Our couriers will generally attempt delivery two or three times before returning an undelivered parcel to us. If your order is returned following unsuccessful delivery attempts, a redelivery charge of £5.99 may apply.

Click & Collect

Prefer to collect your order? Simply select Click & Collect at checkout to pick up your products directly from C13 Fitness.

We'll email you as soon as your order is ready for collection. Please wait for confirmation before visiting.

Collection Hours

Monday – Friday: 6:00am – 9:00pm

Saturday – Sunday: 8:00am – 2:00pm

Please collect from:

C13 Fitness,
Unit 3B & 3C,
Ludgershall,
Andover,
SP11 9FA